Telkomsat Holds Posko RAFI 2021

  • May 12, 2021
Bogor - To ensure network quality and anticipate an increase in national telecommunication traffic during Eid al-Fitr 1442 H, Telkomsat together with the Telkom Group held a “Posko Telkom Group Siaga RAFI 2021”.

This operational activity officially started on Friday (07/05) through a kick off by the Director of Network & IT Solution Telkom, Herlan Wijanarko and accompanied by the Director of Consumer Service Telkom Venusiana, Director of Wholesale & International Service Telkom Dian Rachmawan, and Executive General Manager of Telkom's Service Operation Division, Akhmad Ludfy. In addition, present via video conference, Telkom Enterprise Business Director Edi Witjara and Telkom Digital Business Director M Fajrin Rasyid.

Director of Network & IT Solution Telkom Herlan Wijanarko said, "The Covid-19 pandemic is still spreading and the prohibition of Mudik which has the potential to increase telecommunication traffic where people will rely heavily on connectivity to stay in touch with families in their hometowns, we are committed to providing comfort to all people who celebrate Eid Al-Fitr by providing excellent and quality services that are monitored routinely through service Posko integrated. With reliable connectivity, hopefully people can easily communicate via telephone, video conferencing and sharing Eid content. "

In addition, at this posko activity Telkomsat was represented by CEO Endi Fitri Herlianto, CTO Anggoro Kurnianto Widiawan, PGS VP Service Delivery and VP Network Operation Joko Sarwono and Senior Leaders of Telkomsat.

In its report, Telkomsat reports its readiness in the Posko Siaga RAFI (Ramadhan Idul Fitri) 2021. There are Posko areas in 33 provinces with 461 personnel. All personnel are ready 24x7 to support the main programs namely Excellent Service, Special Packages, and Telkom Sharing.

According to the CEO of Telkomsat Endi Fitri Herlianto, "This posko activity is carried out every year so that all infrastructure organized by Telkomsat and Telkom Group can be used by customer to run smoothly without any disruption, especially on Eid al-Fitr, where many telecommunication transactions will take place. It is expected that all officers on duty can operate production equipment properly and exceed customer expectations. "

In addition, the CTO of Telkomsat Anggoro Kurnianto Widiawan, appreciates the Posko Officer s who dedicate to maintaining Telkomsat services even in the Eid Al-Fitr. "I would like to thank all employees who served both in the area and headquarters who follow posko siaga rafi to maintain service to customers. May what this does be blessed for all of us."

Telkom Group Siaga RAFI 2021 is a series of annual activities in facing Ramadhan and Eid al-Fitr which are held nationally to all Regional Telkom with the big theme of Staying Connected and Protected.

Through this posko, Telkomsat is ready to provide the best service to ensure customer satisfaction during Eid al-Fitr, as well as to realize its vision of becoming the leading satellite service provider in the region.